If there is a problem during the trip, is there anyone I can contact?

If the itinerary is arranged through this site or a legitimate travel agency, there will be a dedicated contact person, and one phone call can solve all problems—this is the core value of customized and quality tours. Whether the weather is bad, your stamina is low, or you want to go somewhere on a whim, it can all be coordinated on the spot. For self-guided trips, available support includes: the 12301 tourism service hotline (nationwide), 12315 consumer complaints (efficient handling of consumer disputes), 12306 railway customer service, 12122 highway rescue, and hotel front desks (hotel front desks in China are generally happy to assist with calling taxis, giving directions, and contacting attractions). Another practical approach is to save the phone numbers of your accommodation or local contacts; if communication problems arise, ask them to explain on your behalf, which is much more effective than gesturing yourself.